Managing Your disnatclassic Account

Types	Forms	Instructions
Cheque	Personal cheque (maximum $25,000) Certified cheque (As soon as it is received, you can use the funds for transactions.)	Please write your account number on the back of your cheque. Cheques must be payable to Desjardins Securities and mailed to the following address:                          Disnat                          2020 University, 9th Floor                          Montreal, Quebec H3A 2A5
Wire	AccèsD (Desjardins clients) Other Banks Follow the instructions of your financial institution.
Account transfer	Account Transfer Authorization (from broker to broker) Direct Transfer (RRSP, RRIF, IRA, LIF) Please complete the transfer authorization form and mail it to us along with the most recent account statement from the other institution.
Online payment	Participating financial institutions: Bank of Montreal CIBC HSBC Bank National Bank of Canada   Royal Bank of Canada Scotiabank TD Canada Trust	Deposit Canadian funds into your DisnatClassic account through ATM or Online Banking. The name "Desjardins Securities (Disnat)" must be selected from the list of creditors and your full 7 digit account number is required when setting up the bill payment. Deposits made to registered accounts will be considered contributions. The credit to your DisnatClassic account may take up to 48 hours to show.

Ineligible Deposits:
• Cash
• Cheque or bank transfer from a third party
• Cheque payable to someone other than Desjardins Securities
• Personal cheques over $25,000
• Credit cards and cheques written on credit cards


NSF Cheques:
A fee will be charged for each NSF cheque and special restrictions may be applied to your account. For instance, only certified cheques or bank transfers will be accepted.


Withdrawals

	By direct deposit
	By cheque
	By AccèsD (Desjardins clients)

• The value and allocation of the assets in your portfolio,*
• The account’s activity,
• The description of the securities and their market symbol,
• Interest and dividends payments in the current month and year.

If you have a registered plan account, you will be able to:

Look at a summary of your RRSP contributions and/or your RIF withdrawals for the year. Watch out for “updates” of the account statement for promotional offers, new products or information related to the management of your portfolio.

It is important to keep all your account statements for fiscal purposes.

At the end of February, you will receive an annual summary of all your transactions from the previous year in order to help you facilitate your declaration of income.

For any questions concerning the management of your account, do not hesitate to contact one of our customer service representatives at disnatclassic@disnat.com.


* If you have securities that show no value in the "average unit cost" column of your statement, this means that we were unable to ascertain the book value of these securities. However, if you know the book value of your securities and you would like it to appear on your statement, please complete the "Correction of Book Value of a Security" form (D2022).