Security

Desjardins Online Brokerage adheres to the most rigorous standards of privacy and security. All precautions are taken in order to protect transactions and information exchanged on the secured site.

Desjardins Online Brokerage applies the highest standards of security currently used in the industry in order to safeguard all information and transactions. All outgoing data are governed by the provisions of the Act respecting the protection of personal information in the private sector.

All transactions carried out during a session on the secure site are encrypted in order to ensure confidentiality during the exchange between our servers and your computer's web browser.

1. Check the site address. It should start with https://. The "s" indicates that the site is secure.
2. There will be a padlock icon on the status bar of your browser. (Netscape Navigator or Internet Explorer). Locate the padlock at the bottom of the page; if it is locked, the site is protected by TLS protocol.
3. Depending on the browser, click once or twice on the padlock at the bottom of the page to display the website administrator and the security certificate to verify the level of encryption:

No. Messages sent by electronic mail are not secure during their transmission. Therefore, it is important not to include any personal or confidential information in your outgoing emails.

Furthermore, your incoming email can be opened and read by others if you do not take the necessary precautions. To avoid this, you should obtain an email address that is linked to a mailbox that requires a password that only you would know.

• Never use a public computer (Internet café, library, hotel lobby or even a friend's computer) to access the trading website.
• Use a firewall on your computer.
• Use antivirus software and make sure it is constantly updated (most antivirus programs can be set to update automatically).
• Use the latest version of your operating system and web browsers.
• Do not download email attachments unless you are expecting them.
• Only download software from sites you trust.
• Always log out when you have finished using the secure site.
• Clear your browser's cache at the end of each session.
• Close your browser after logging out.
• Use a password that is has 6 to 8 characters and is not easily guessed.